Shipping

Here are the most asked questions. Please contact us if you have any further questions. We will do what is necessary to ensure that you are satisfied. Click here to join us

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The selection of products is mostly the same, with the exception of certain products that can only be found in store. Please note that depending on the size of the stores, the entire collection may vary.

Orders cannot be changed or deleted once they are processed. If you are not satisfied with your purchase, you can return it by Purolator or by mail. To learn more about our refund options, please refer to our refund and return policy

Once the order has been received at home, you can return it to us by Purolator or by Canada Post according to the conditions set out in "our return policy". In order to process the rebate quickly, we will need to have the invoice or printed electronic confirmation of your purchase on hand with your return. To learn more about our refund options, please refer to our refund and return policy

We accept cards from credit MasterCard / Visa.

When you navigate in a transactional site, you can see the small padlock which confirms that our site is protected by certificates SSL.

Yes, you have the choice! You can enter a different billing address than the delivery location.

If the packages are delivered by Purolator, we require a signature from you. Moreover, you will receive a delivery notice to the email address you have entered in your file. In the event that you are absent on the day of delivery, you will receive a business card telling you to claim your package. Generally, you have 5 days for this at the places indicated by the carrier. After the 5 days, the parcel returns to the Center du Travail -Web warehouse. To get your product back, you will have to bear the transportation costs inherent in this situation. Track my package (Puro)